14-day money-back guarantee.

The guarantee

If Vitals is not for you, ask for a refund within 14 days of buying it and you will get one. You do not have to give a reason. If you do tell us why, it helps us make Vitals better.

The 14 days start on the day you buy. There is no free trial, so this guarantee is how you try Vitals without risk.

How to ask

Email hi@vitalsmac.com from the address you used at checkout. Add the order number from your Paddle receipt if you have it. That is all we need, and a person answers.

Paddle, who took the payment, sends the money back to the card or account you paid with. Your bank usually shows it within a few business days.

After a refund

Your license key is switched off. Vitals stops working the next time it checks its license, within about a week, and you can drag it from Applications to the Trash. Your usage history stays on your Mac until you delete it.

Cash back for posting about Vitals

The cash-back offer is separate from this guarantee. If a post you make about Vitals is seen by enough people, we refund half or all of what you paid, and you keep your license.

Your legal rights

This guarantee is in addition to any rights you have under consumer law where you live. Nothing here limits your rights if the software is faulty or not as described.

Who you are dealing with

Vitals is made by Fore Studio, the trading name of Atta Ur Rehman Shah. Paddle.com Market Ltd is our merchant of record: they take the payment and issue the refund.